Welcome to Phx Graffitea! Phx Graffitea and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
FDA Disclaimer
While we are firm believers in the benefits of herbal teas and herbal products, we are not medical practitioners and cannot diagnose or treat any disease.
Statements made on this website regarding the herbal and natural products offered on this website have not been evaluated by the food and drug administration as the FDA does not evaluate or test herbs. This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.
The information presented on this site is provided for informational purposes only, it is not meant to substitute for medical advice or diagnosis provided by your physician or another medical professional. Do not use this information to diagnose, treat or cure any illness or health condition. If you have or suspect that you have a medical problem, contact your physician or health care provider.
The products offered on this website are not intended to treat, cure or prevent any illness or disease. If you have or suspect that you have a medical problem, consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. You should always carefully read all product packaging and labels. Always consult your physician or health care provider before using any herbal products, especially if you have a medical problem.
Phx Graffitea.Co and/or its proprietors assume no liability for any injury, illness, or adverse effects caused by the misuse and/or use of the information or products presented on this website.
Please visit this FDA website to clear any confusions you have on food and dietary products and their ingredients:
https://www.fda.gov/Food/DietarySupplements/default.htm
Trademarks
Phx Graffitea’s trademarks and trade dress may not be used in connection with any product or service that is not Phx Graffitea’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Phx Graffitea. All other trademarks not owned by Phx Graffitea or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Phx Graffitea or its subsidiaries.
License and Site Access
Phx Graffitea grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Phx Graffitea. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Phx Graffitea. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Phx Graffitea and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Phx Graffitea’s name or trademarks without the express written consent of Phx Graffitea. Any unauthorized use terminates the permission or license granted by Phx Graffitea. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to Phx Graffitea so long as the link does not portray Phx Graffitea, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Phx Graffitea logo or other proprietary graphic or trademark as part of the link without express written permission.
Shipping & Delivery
Shipping and handling for products on this site will be free. Please make sure the shipping address is correct because errors could cause packages to be shipped to the wrong location.
- Shipments cannot be changed after shipped.
- Most of these orders should arrive at their destination 3-7 days after being shipped.
- You will receive an email confirmation when your order has been shipped. Privacy & Security. Phx Graffitea protects customer information according to the Privacy Policy posted on this site.
Returns & Replacements
Phx Graffitea takes pride in providing great customer care
Returns may be made within 30 days of the order being shipped for any unused items. There is a 20% restocking fee for our returns unless items are defective or damaged. Item(s) must be returned in original condition and original packaging including all original tags, any paperwork, manuals, or accessories. Returned item(s) must be unused, unaltered, and undamaged. Customers are responsible for the additional costs associated with the return. If returned items are not in the same condition as when they were sent, we will refuse or send the package back to you. Original shipping fees will be refunded only if the item was shipped incorrectly or damaged. Otherwise, the cost of the return shipping will be deducted from your refund. We suggest shipping all returns using a traceable delivery method as we are unable to refund or replace without proof of delivery. Refund or return credit will be issued after the inspection of the returned item(s) is completed and always be issued to the same card to which they were originally charged. The refused package will be returned to the sender.
Ineligible Items for Return
- Clearance items. Any product damaged by customers, missing pieces, and missing packaging materials.
- Return Process
- Contact us at Contact@phxgraffitea.com and provide the order number, your name, email, telephone (optional) and provide a comment specifying what will be returned the reason why and provide the invoice number.
- We will review the email and we will respond with the necessary details when it’s OK to return the product.
- Make sure the product is carefully repackaged along with all of the items that the product came with.
- Ship the return to Phx Graffitea.
- The refund will be issued back to your card or given store credit within 10 business days upon receiving the returned item(s) and passing return criteria.
Ordering
Most orders will be processed within 1-5 business days and are subjected to change due to item availability. If you have any questions or need revisions to the order please send a message using the contact us page and provide what changes need to be made and the order number of the purchase. Any revisions after the order is shipped will need the original item(s) returned before the new item(s) are shipped.
Payment, Pricing, and Promotions
All prices and promotions are subject to change without prior notice. Pricing error will be corrected where discovered and Phx Graffitea reserves the right to revoke any stated offer and to correct any errors inaccuracies or omissions
The following forms of payment are available with Phx Graffitea
Debit / Credit: Phx Graffitea accepts payments via debit or credit card using a secure method. We do not maintain personal card data on our website. The following can be used as payment: American Express, Discover, MasterCard, and Visa.
PayPal®: PayPal® is a secure and reliable payment method without having to use your debit or credit card. Your debit card, credit card, or bank account can be linked to your PayPal account.
Viewing Orders
Users can view orders by logging into their account and going to My orders and view the selected orders. Shipment information can be tracked as well as invoices and refunds.
Guest can review orders by clicking on orders and returns at the bottom of page and providing the order information provided on the form.
Updating Account Information
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Phx Graffitea and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Users can update their account information by logging into their account and going to Account information and changing the fields located on the page. There can also edit shipping and billing address by clicking on address book and editing the address